Privacy Notice for Passengers

When you create an OyeRide account as a passenger, we collect your name, phone number, email address, and profile photo.

During a trip, we collect your pickup and drop-off locations, route data, the fare paid, and the rider you were matched with.

If you use OyeRide Delivery or Gas Refill, we additionally record the item description, recipient details, and delivery confirmation photos.

We use your information to match you with riders, calculate fares, process payments, provide customer support, and keep the platform safe.

We also use aggregated, anonymized data to improve the service — understanding popular routes, optimising pickup times, and planning where to expand.

Your assigned rider or courier sees your first name, profile photo, and live location during an active trip.

Payment processors, cloud infrastructure providers, and mapping services receive limited data needed to help us run OyeRide. They are bound by contract to protect it.

We do not sell your personal information.

You can access, correct, or delete your personal data at any time from the app under Profile → Settings, or by visiting the Data Rights Request portal.

We respond to all privacy requests within 30 days.